TERMS & CONDITIONS

These Terms & Conditions govern your use of the TANORE website and the purchase of products offered through our platform.

TANORE reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon publication on the website.

We strive to ensure that all product information, descriptions, images, sizing, and pricing displayed on the website are accurate.

However:

• Product colors may vary slightly depending on your device screen settings.
• Product availability may change without prior notice.
• We reserve the right to discontinue any product at any time.

TANORE reserves the right to refuse or cancel any order if product information, pricing, or stock availability is found to be incorrect.

All prices displayed on the website are listed in Indonesian Rupiah (IDR).

Prices may change at any time without prior notice. Any price changes will not affect orders that have already been successfully paid for and confirmed.

After placing an order, you will receive an order confirmation via the contact information provided during checkout.

TANORE reserves the right to:

• Reject or cancel any order.
• Limit quantities purchased per customer.
• Refuse orders suspected of fraud, abuse, or unauthorized activity.

If an order is cancelled after payment has been received, a refund will be processed in accordance with our Refund Policy.

Payments on this website are securely processed through Midtrans and its authorized payment partners.

Available payment methods may include:

• QRIS
• Virtual Account
• Bank Transfer
• E-Wallet
• Credit Card
• Debit Card

Payment method availability may vary depending on Midtrans and participating financial institutions.

TANORE does not store, collect, or have direct access to your complete payment card information. Payment data is processed securely by authorized payment service providers.

Orders will be processed after successful payment confirmation.

Estimated delivery times are provided as references only and may vary depending on:

• Shipping destination
• Courier services
• Operational conditions
• Force majeure events

TANORE is not responsible for delays caused by shipping providers or circumstances beyond our reasonable control.

Customers are responsible for ensuring that shipping information provided during checkout is accurate and complete.

Returns and refunds are subject to the terms outlined in our Returns & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

All content on this website, including but not limited to:

• Logos
• Product images
• Product designs
• Graphics
• Videos
• Text
• Website design elements

are the property of TANORE and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from TANORE.

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with website functionality or security.
• Access data that does not belong to you.
• Introduce malicious software, viruses, or harmful code.
• Copy, scrape, or reproduce website content without authorization.

TANORE reserves the right to restrict or terminate access for users who violate these Terms & Conditions.

The website and its content are provided on an “as available” basis.

While we strive to maintain accurate and up-to-date information, TANORE does not guarantee that the website will always be:

• Error-free
• Secure
• Uninterrupted
• Fully accurate at all times

Use of the website is at your own risk.

To the fullest extent permitted by law, TANORE shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use of the website
• Inability to access the website
• Delayed shipments
• Technical interruptions
• Unauthorized third-party activities

TANORE’s total liability shall not exceed the value of the purchased product giving rise to the claim.

Your use of the website is also governed by our Privacy Policy.

By using the website and placing orders, you consent to the collection and processing of information necessary to fulfill your purchases and provide our services.

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of Indonesia.

Any disputes arising from the use of this website shall first be resolved through good-faith discussions between the parties. If no resolution can be reached, the dispute shall be subject to the jurisdiction of the courts of Indonesia.

If you have any questions regarding these Terms & Conditions, please contact us:

TANORE

Email: support@tanore.com

WhatsApp: +62 821 2424 0101